FREQUENTLY ASKED QUESTIONS
- All orders are packaged with protective recycled materials
- Pre-order items take 2 - 3 weeks
- Prints (frame with a mat border to prevent the ink from transferring onto the glass frame)
- Paintings (good with our without a frame - glass optional)
- Avoid direct bright lights and sunlight to keep colors vibrant
- Sewn (hand wash + washer and dryer safe)
- Hand-stitched (hand wash then hang to dry)
- Earrings (wipe fish hooks with rubbing alcohol + spot clean with damp rag and soap then hang to dry)
Returns + Exchanges?
I gladly accept returns and exchanges:
- Contact me within: 14 days of delivery
- Ship items back within: 30 days of delivery
The following items can’t be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective.
- Custom + pre-orders
- Original artwork
- Wholesale orders
- Digital downloads
- Sale items
We don’t accept cancellations:
If you have any problems or questions with your order, feel free to contact me!
Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.